Rule 004: Alberta Tariff Billing Code Rules

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Consultation has concluded

Rule 004 Alberta Tariff Billing Code Rules sets out the requirements for owners of electric or natural gas distribution systems to provide timely and accurate tariff billing information to retail service providers in a standardized format. This helps to ensure that billing to the end-use electricity and natural gas customers are also billed in a timely and accurate manner.

The AUC regularly engages with stakeholders to identify improvements and revisions that need to be made to Rule 004 to keep the rule relevant and reflective of the requirements of the retail electricity and natural gas market.
Rule 004 Alberta Tariff Billing Code Rules sets out the requirements for owners of electric or natural gas distribution systems to provide timely and accurate tariff billing information to retail service providers in a standardized format. This helps to ensure that billing to the end-use electricity and natural gas customers are also billed in a timely and accurate manner.

The AUC regularly engages with stakeholders to identify improvements and revisions that need to be made to Rule 004 to keep the rule relevant and reflective of the requirements of the retail electricity and natural gas market.
CLOSED: This discussion has concluded.
Discussions: All (4) Open (4)

  • (2021) CSA backdating

    4 months ago
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    6 Responses

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    ENMAX has requested to post the following discussion:

    Backdating for Customer Switch Advice (CSA) transactions per Rule 004 Section 4.10 (2)(2) (b) is specified as:  

    'The end of the requested effective date if the distributor accepts backdated CSA transactions and the requested effective date is within the boundaries established by the distributor.'

    In practice, per the wording, there are difference in boundaries by distributor. Standardizing the boundaries would be beneficial from systems and market perspective. 

    Please submit your comments.

    Go to discussion

  • (2021) CSA transaction

    4 months ago
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    6 Responses

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    AUI has requested to post the following discussion:

    AUI would like to better understand how retailers are utilizing the Customer Switch Advice (CSA) transaction. AUI has noticed a number of retailers sending a CSA when the customer name is not changing.

    Please submit your comments.

    Update: Retailers, please let us know if you are utilizing the CSA transaction for the termination of a contract for provision of gas sites.

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  • (2021) Abbreviations used in the CTF Description

    6 months ago
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    5 Responses

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    A retailer has requested that the common abbreviations used in the Component Type Code Description (Rule 004 Sequence 3 of Table A5-18: Component type code file (CTF) content) be consistent with the abbreviations used in the AUC Rule 004 definition section (upper and lowercase such as in the following examples):

    kVA kilo-volt-ampere 

    kW kilowatt 

    kWh kilowatt hour

    Retailers, please comment on whether the inconsistent use of abbreviations in the CTF description that distributors provide is an issue for you as well e.g., your organization displays this description on the customer bill.

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  • (2021) Customer billing

    3 months ago
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    7 Responses

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    UCA staff have requested to add the following discussion:

    Which service providers bill customers using load settlement data as opposed to tariff billing file data?

    Please submit your comments by Monday, May 10, 2021.

    Go to discussion